Troubleshooting: Why do a virtual machine with Windows Server 2019 show no internet access, when you can browse for websites?

1. Do the host machine have internet access? Yes
   

2. Have there been any changes done to the hypervisor? No
   

3. Lets open Command Prompt: search for 'cmd' and hit ENTER

   

   

   
   

4. First off, lets establish internet access by pinging Google: ping 8.8.8.8 Success!

   

   
   

5. While in Command Prompt check the network settings: ipconfig /all There seem to be only one DNS server, itself.

   

   
   

6. We will add a second DNS server. Open the network adapter: ncpa.cpl

   

   Right-click and choose 'Properties'

   

   Choose 'Internet Protocol Version 4 (TCP/IPv4)' and click on 'Properties'

   

   
   

   

   On Alternate DNS Server insert Google's DNS server: 8.8.8.8 and hit OK, then CLOSE

   

   
   

7. Restart the server while in Command Prompt: shutdown /r

   

   
   

8. Problem solved!